General FAQs

1. Why choose our products?
We have been part of the printing world for 30 years now. After a collaboration with OKI, as a former OKI master executive, we decided to choose remanufacturing, later with the growth of demand we became resellers of all brands.
Our first company goal is customer satisfaction both in terms of quality and technical and commercial assistance. Our products are high-end because we choose the best on the market both in terms of components and finished products. In fact, we are the only ones to give a 36-month guarantee. All this obviously not at the expense of the environment, which is sacred to us, that's why the choice of regeneration and not only, we always give our customers a copy of the chemical analysis of our regenerated products which states that the finished toner is not dangerous and consequently also as waste.


2. What guarantees do you give me?
The product purchased from us has a 36 month warranty and at any time and for any problem you can contact Technical Support at +39 327 227 6456.
We will replace the defective product for free or refund your order.
We provide free technical support on the operation of your printer, even for problems not generated by our product.


3.What is the difference between compatible and reconditioned?
Regeneration is the ecological process that, by recovering an ORIGINAL cartridge, allows to obtain a product qualitatively close to or equal to the new OEM (Original Equipment Manufacturer = Mother House). Production takes place through the recovery of empty ORIGINAL cartridges using high quality raw materials. In the process the cartridge is checked, emptied of waste, filled with the correct amount of toner and made reusable with a new CHIP specific for that printer. The product is tested on a sample basis on the relevant printer to verify its correct functioning and print quality.

REGENERATED Toners and COMPATIBLE Toners ARE NOT THE SAME THING:

Remanufactured toner: is an ORIGINAL cartridge that is remanufactured. Once the cartridge is empty, it is checked, cleaned, filled with toner suitable for the printer and a new CHIP is inserted.
Compatible Toner: It is a new cartridge that imitates or copies the original one. It is produced by third parties and sold under another brand. And Ecologically it produces waste because it is often not reusable.

4. Why buy REFURBISHED TONERS instead of COMPATIBLE TONERS?

  • Avoid legal risks: original cartridges are patented and some compatible ones violate from 1 to 15 patents or rights and therefore risk being illegal. In fact, the compatible ones we sell have high prices because they are the best on the market;
  • A remanufactured toner is of better quality because it is produced using original empty cartridges: poor quality compatible cartridges end up damaging the printer.