FAQ OKI

1. What is the difference between OKI Original and our OKI Universal Originals?
Our UNIVERSAL Original products are new original products, never used before, of different models, but of the same series, that OKI sells at a lower price. We make small modifications that allow their use on all printers of that series.

2. I just changed the toner in my OKI, but the printer says toner empty. Why?
Sometimes it happens even with originals that the toner is empty because the chip burns out.
In the OKI technical course they explained to us that when you change the toner, the drum is empty. If the drum does not fill fast enough the printer burns the chip.
So the correct way to change the toner is:
1- ALWAYS with the printer turned off;
2- Shake the toner well before inserting it.

3. Why did I make fewer prints than the OKI toner should?
Sometimes the printer reports higher or lower toner quantities than the actual content. It may report 10% toner remaining, equal to approximately 700 pages (with 5% coverage) and then print 1200 pages or vice versa. The toner runs out, and the printer stops printing when, once the cartridge is empty, the underlying print drum is also empty.
The life of a cartridge (e.g. 7000 pages) is calculated with an average coverage of 5%, EIN/ISO standard, but if I print with 25% coverage, for example photographs, graphics etc., the number of printed pages will be one fifth, i.e. 1400.
As with a car, the kilometers I get on a full tank depend on my driving style, that is, on how heavy my foot is.
You might also weigh your cartridge, considering that the empty cartridge weighs 230 gr.

4. I have a monochrome OKI printer, why does it print lightly?
If the print is gray instead of black and you have used our products it is probably due to a printer setting that is "on toner saving". To verify the truthfulness, print the configuration directly from the printer, you will find in the paragraph "Print setup" an item "Toner save Mode: ON", it must be OFF, so you will always have a print full of color.

5. I have an OKI, when I print are there white lines?
If you find white lines in the printout it is probably due to dirty LED bars. The bars are located just under the door that you open to change the various consumables. They are located right under the door, they are black and move, here, the lower part is glass and to clean them use a microfiber cloth (like those for glasses) preferably soaked in isopropyl alcohol, but a drop of water is also fine, the cloth must be damp not wet.

6. I have an OKI, the print is dirty or smudged or there are colored streaks.
First things to do when prints are not of quality:
Check the remaining life of the consumables, if a consumable is at 10% it is as if it were 90 years old, so some printing defects are very likely.
Clean the LED bars and if you have a multifunctional one, also clean the scanner (the printer uses the scanner as white).
Obviously the quality of the consumables used is transmitted in the printing.
After having done these small checks, if the bad press persists, let's look at the various cases:
For a monochrome printer, just print a completely black sheet (for a multifunction printer, just keep the scanner open). If you find white streaks or white spots that repeat themselves, the solution is to change the print drum because the roller will be damaged.
For a color one the problem is probably always in the damaged drum, but to find out which one needs to be changed, just print the OKI SINGLE TEST (you can find it on the page/section…). Just look at the bad prints and it will be clear which drum needs to be changed.

7. I have an OKI, when I print the color comes off or jumps off, as if it didn't fix (like watercolor or rubbing the color jumps off).
This problem is due to the fuser. If it is not at the right temperature, it heats less and the print looks like a watercolor, if it heats too much the printed color comes off with the nail. Obviously the environment where the printer is located is fundamental, for example if you have placed it in the cellar or in a similar place, therefore very cold and humid, the fuser cannot reach the optimal temperature.